Frequently Asked Questions

What are the delivery times?

In Conakry: 24 to 48 hours. In other regions: 2 to 5 business days depending on location.

How do I pay for my order?

With crypto (Bitcoin, USDT, BNB…) at the time of ordering — instructions are displayed at the payment step.

How do I track my order?

Go to Track my order and enter the reference received by email (format ORD-XXXXXXXX).

Are the products under warranty?

Yes. Every product comes with a manufacturer warranty and a 7-day return policy in case of defect.

Can I return an item?

Yes, within 7 days, unused item in its original packaging. Contact us to arrange the return.